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Healthcare DX

DX support for hospitals, clinics, and healthtech companies

Telemedicine platforms, medical data management, AI-assisted diagnosis. Implementations that meet strict security requirements while reliably reducing the operational burden on the front line.

Common pain points in this industry

  • Paper, fax, and phone-based workflows persist, making coordination inefficient.
  • Medical information is highly sensitive, so moving to the cloud requires extra caution.
  • Interest in AI is high, but the risk of misclassification makes it hard to commit to deployment.

What we deliver

Telemedicine and patient portals

iOS / Android telemedicine booking, online consultations, and referral letter issuance built with Flutter / FlutterFlow + Firebase. Track record of shipping a prefectural-government deployment in 3 months.

Medical data management foundation

PostgreSQL + encrypted backups, audit logs, and permission separation, designed with HIPAA / Japan MHLW guidelines in mind. Track record on healthcare SaaS feature expansion and maintenance.

AI-assisted diagnosis / triage

Multimodal diagnostic assistance with Claude + Gemini, image analysis, and symptom triage. UX explicitly surfaces misclassification risk.

Engagement process

  1. 1. Guideline-fit assessment

    Duration: 1-2 weeks

    Map data-handling boundaries, encryption requirements, and operational requirements against Japan's 3-Ministry / 2-Guideline, APPI (medical), and your patient scope.

  2. 2. PoC / prototype

    Duration: 2-4 weeks

    Build a working slice with limited features, validate UI / workflow with frontline medical staff, and surface risk and misclassification patterns.

  3. 3. Production design and implementation

    Duration: 2-4 months

    Implement RBAC + clinical-role permissions, encryption (at rest + in transit), and audit logging, then build the production environment.

  4. 4. Production operation + continuous improvement

    Duration: Ongoing

    Weekly review with medical staff, incident response, and feature expansion. Online medical service has a 3-month-to-production track record.

Industry track record

Project Count

3+ (municipal telemedicine, large insurer AI FAQ, healthcare SaaS maintenance)

Delivery Range

PoC 1 month – Production 6 months

Tech Stack

Flutter / FlutterFlow / Firebase / GCP / Next.js / Prisma / PostgreSQL / Claude / Gemini

  • Municipal telemedicine in production within 3 months
  • Healthcare SaaS: 12 consecutive months without incident
  • AI FAQ for a major insurer (vector search / offline build)

Compliance checklist

  • Act on the Protection of Personal Information (medical) — explicit handling of special-care personal data
  • MHLW Guidelines for Safe Management of Medical Information Systems (3-Ministry / 2-Guideline)
  • Design aligned with the latest revision of MHLW Medical Information Security Management Guidelines
  • HIPAA-equivalent (when handling US patient data) BAA execution
  • Long-term retention of access and operation logs (≥ statutory period)
  • Encryption: AES-256 at rest + TLS 1.2+ in transit
  • Subprocessor management (no re-subcontracting or with explicit consent) clearly stated in contract

Note: this checklist captures common items for the industry. Engagement-specific requirements are agreed in contract. See also our Security page.

Typical projects

  • Telemedicine MVP (3 months / from JPY 6M)
  • Medical record integration with existing systems (2 months / from JPY 3M)
  • AI triage PoC (1 month / from JPY 1.5M)

Pricing guide: From JPY 1.5M / includes healthcare-domain design review

Talk to us about Healthcare DX

The first hearing and estimate are free of charge. Feel free to reach out even before your requirements are finalized.

Book a free consultation